As the initial contact to the department/clinic, uses personal skills to quickly build a positive relationship with persons served. Creates a welcoming environment for persons served. Demonstrates the ability to effectively manage details by accurately completing registration, verifying payer coverage, processing orders/referrals, maintaining medical records and completing billing procedures. Effectively manages positive relationships with referral sources and other members of the team. Positive impact on patient flow and processes to streamline access to care for patients.
Processing Orders/ Referrals/ Patient Registration
Verifying/ managing payor coverage and billing
Other functions performed on an as needed basis: