Grinnell Chamber

Fulfilment Manager

Full time
Posted: 06/09/2021
Grinnell, IA
Human Resources

Description

The purpose of this position is to manage and improve the receiving, handling, storing, picking, packing, and shipping activities within the warehouse to meet and/or exceed established performance goals and safe operations. Manages the activities of supervisors and/or individual contributors, and has responsibility of hiring, firing, performance appraisals, and pay reviews.

What You Will Do

Main Duties & Responsibilities:

  • Responsible for warehouse performing at optimal efficiency, though planning, order management, and workload balance and scheduling
  • Establishes standard operating procedures for receiving, handling, storing, and shipping products or materials.
  • Manages workforce planning to ensure proper staffing in a productive and cost-efficient manner.
  • Oversees maintenance of warehouse equipment, providing for both preventive maintenance programs and ensures all necessary repairs are completed.
  • Ensures warehouse safety and compliance programs are adhered to.
  • Directs the day-to-day activities of fulfillment, including order processing, shipping, receiving, maintenance, inventory control, etc.
  • Defines and monitors performance metrics to ensure overall performance is aligned with corporate goals and objectives.
  • Adheres to budget requirements.
  • Partner with other department leaders including compliance, supply chain, customer service, marketing, and finance to ensure achievement of business objectives.
  • Performs facilities and process planning activities to meet business requirements and maintain continuous improvement environment.
  • Directs fulfillment staff on daily activities.
  • Directs team development and engagement in continuous improvement process.
  • Identifies and addresses opportunities for personnel development of employees and encourages through coaching, mentoring and motivating team members.
  • Motivates and encourages a positive performance culture in the fulfillment area.
  • Set, communicate, and manage project expectations with team members.
  • Partners with HR to promote programs that support overall employee engagement and effective conflict resolution.
  • Maintains inventory integrity both systematic and physical.
  • Follows budget and productivity measures.
  • Recommends equipment requirements and replacements to the Operations leadership in order to upgrade and maintain warehouse productivity and efficiency.
  • Develops appropriate performance reporting, monitors, and communicates to stakeholders.
  • Schedule employee training and track adherence

Requirements

Education and Experience

  • BS/BA degree preferred, but not required.
  • 8+ years of experience in Operations Management
  • 6+ years of experience in a leadership position or equivalent education (BS/BA degree plus 2 years of relevant experience).
  • Experience with Warehouse Management Systems a plus

 

Knowledge & Skills

  • Change Management
  • Effective Communication
  • Project Time Management
  • Complex Problem Solving
  • Networking
  • Conflict Resolution

 

Leadership Competencies

  • Customer Focus (L4)
  • Creativity and Innovation (L3)
  • Teamwork and Collaboration (L4)
  • Communication and Interpersonal Effectiveness (L3)
  • Drive for Results (L4)

 

Physical Demands

Medium work. Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.

Physical Hazards – Health and Safety Concerns

  • General office environments
  • Ergonomics

Where You’ll Be Located

Grinnell, Iowa

Copyright 2021 Grinnell Area Chamber of Commerce. All Rights Reserved