Essential functions are the duties and responsibilities that are essential to the position (not a task list). o not include if less than 5% of work time is spent on this duty. Be specific without giving explicit instructions on how to perform the task. Do not include duties that are to be performed in the future. Duties should be action oriented and avoid vague or general statements.
Key Accountability Clinical Excellence
- Facilitates the development of the interdisciplinary team plan of care to meet individual spiritual
- Maintain record of spiritual care services and related activities for quality assurance, program development, and policies and procedures.
- Document direct services and ongoing communication with community chaplains, spiritual counselors and hospice interdisciplinary team.
- Attend Interdisciplinary Team meetings and complete all associated documentation in an accurate and timely manner.
- Provide consultation, education, and support to the interdisciplinary group on spiritual care.
- Meets measures as determined and required for job productivity and performance improvement.
- Provide bereavement follow up services as requested.
- Arrange for on-call availability of chaplaincy services.
- Conduct or make arrangements for funeral or memorial services for patients as requested.
- Assist in planning periodic memorial services to meet the needs of personnel, volunteers, and community clergy/spiritual counselors working with the hospice team.
Key Accountability Collaboration
- Develop and maintain a resource group of clergy to whom specific aspects of spiritual care may be delegated.
- Recruit community chaplains, spiritual counselors, and spiritual care volunteers adequately to meet patient/ family/caregiver needs.
- Develop community contacts and offer education through congregations about hospice care.
- Provide educational programs for community clergy, religious and lay representatives as resources allow.
- Provide educational in-services to the hospice and community.
- Serves as liaison and support to community chaplains and spiritual counselors.
Key Accountability Performance Improvement
- Completion of communication tasks and activities in a timely manner. This would include, but is not limited to: responding to email, voicemail or telephone messages, promptly, accurately, and professionally; attending staff meetings as scheduled or viewing videotapes of those meetings; asking questions of team members and supervisors when needing clarification about various day-to-day issues or patient needs; and reviewing employee communication pieces, to stay aware of UnityPoint at Home programs and initiatives.
- Participates in quality assurance and performance improvement activities as assigned.
- Perform other duties as requested by Hospice Administrator or Supervisor to facilitate the smooth and effective operations of the office.
- Maintain regular and consistent attendance at work.
- Behave in a manner consistent with Mission, Vision, Values and Expectations for Excellence.
- Maintain compliance with OSHA, Accreditation Standards and Risk Management guidelines.
Basic UPH Performance Criteria
- Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
- Demonstrates ability to meet business needs of department with regular, reliable attendance.
- Employee maintains current licenses and/or certifications required for the position.
- Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
- Completes all annual education and competency requirements within the calendar year.
- Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.
Graduate of accredited seminary or school of theology with Bachelor’s degree.
- Ordination in a particular religious group and/or endorsed and in good standing from an ecclesiastical governing body
- Valid driver’s license when driving any vehicle for work-related reasons.
- Valid Mandatory Reporter course
- completion by state(s) requirement
- CPR Certification
- Proficiency with computer applications (i.e. Excel, Word, Access)
- Ability to minister to persons and families in crisis situations
- Experience in working with patients/families dealing with life-threatening illness and death.
- Must be comfortable in working in an interfaith setting and able to accept different lifestyles, cultures, beliefs, and values.
- Strong interpersonal skills.
- Ability to work as a collaborative team member across service lines as position requires.
- Ability to understand and apply guidelines, policies and procedures.
- Able to network with community clergy and congregations.
- Possesses knowledge of and commitment to the hospice philosophy of care.
- Use of usual and customary equipment used to perform essential functions of the position.