Grinnell Chamber

Technical Support Representative

Full time
Posted: 02/06/2023
Grinnell, IA
Human Resources


Position Title: Technical Support Representative

Wage: $14.00+/hour

Shift: Varies

If you like talking on the phone and helping people, this is the position for you! We are looking for experienced call center candidates who can work independently, know their way around computers, and has top notch customer service! If this sounds like you APPLY TODAY!

Technical Support Representative Responsibilities:
- Provide telephone, mail and chat support, ensuring that customer questions are answered
- Enter customer information and resolution in the appropriate tracking system
- Communicate trends, issues and appropriate solutions to supervisors and management
- Provide technical and troubleshooting advice and assistance to other representatives


Requirements for Technical Support Representative:
- High School Diploma or GED
- Able to sit for duration of shift
- Good manual dexterity
- Basic computer and math skills
- Able to diagnose and troubleshoot issues

QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the Midwest and Mid-Atlantic. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment. Hiring immediately!

Why Work with QPS?
- Access to sought-after positions with leading employers
- Dedicated placement specialists who will guide you through every step of the job search process

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