Library Systems Associate

Full time

Posted: 08/31/2023

Grinnell, IA

Human Resources

HR@grinnell.edu

Description

POSITION SUMMARY

The Library Systems Associate provides day-to-day operational management and support of integrated library system(ILS). This is an enterprise resource system, designed for libraries, that tracks inventory, orders, payments, and circulation. Analyzes, diagnoses, prioritizes, and resolves problems relating to library hardware and software systems. Provides staff and user support; provides desktop support; performs research, assessment and troubleshooting to resolve complex integrated library systems related issues; assists in the investigation and implementation of emerging technologies; coordinates order, retrieval, manipulation, and downloading of electronic data into local systems; provides day-to-day coordination between the Libraries and ITS by working within the general standards and communications protocols set by ITS; and provides orientation and training for Library Technical Consultants. The Associate will do all of the work keeping the potential users of library services and the mission of the college and the libraries in mind.

Key Responsibilities

Tracking server activity
Webpage and database management
Perform upgrades of software, addressing questions about server technical problems
Improve efficiency by evaluating system network functions
Day-to-day operational management/support of integrated library system
Research, assess and troubleshoot to resolve complex ILS related issues
Provides day-to-day coordination between Libraries and ITS

Requirements

Minimum Qualifications:

Bachelor’s degree from four-year college or university
Three years or more relevant experience
Champions Diversity Equity and Inclusion
Demonstrated ability to plan, organize, and efficiently manage daily work demands with strong attention to detail
Independent self-starter with developed problem-solving skills.
Ability to communicate effectively utilizing verbal and written modes of communications.
Ability to work effectively within a team environment.

Preferred Qualifications:

Be capable of successfully completing the courses required for Alma certification.
Equivalent combination of education and experience.