Chamber Ambassadors gathered this morning to learn about Protech, a new suite of cutting-edge solutions from MCG - Mahaska Communication Group. Known for its responsiveness to customer needs, MCG launched Protech to meet growing demand for a "one-stop tech shop" offering a wide range of technology solutions including security cameras, card building access, overhead paging, audio visual systems and network infrastructure.
Protech grew out of MCG’s merger with Southern Iowa Technologies, founded by Larry Shepard, a business owner and tech professional with 26 years of experience serving school districts, hospitals, large corporations and small businesses across Southern Iowa. This recent partnership has allowed MCG to expand its reach and better serve their customers. Notably, customers do not need MCG internet to use Protech’s services, though they are happy to accommodate both! According to Sales Manager Kevin Stensrud, this growth into new areas of technology marks a major milestone for the company.
One year after the acquisition, MCG is now actively rolling out the Protech division across their service territory, though they are not limited to markets and areas already serviced by MCG.
When asked about the most common service clients inquire about - Stensurd and Shepard both agree - security cameras. “In the past five years, my business grew substantially as customers wanted the security cameras provide,” says Shepard. “We have had many livestock farmers who invest in this technology, too - they’re great for calving or lambing seasons - farmers are able to keep an eye on their livestock from wherever they may be.”
Founded in 2002 by Musco Lighting to meet its own connectivity needs, MCG has since expanded its fiber internet network across South Central Iowa. True to its slogan, “Not Your Ordinary Communication Provider,” Business Account Specialist Trent Arment, commented that MCG is known for exceptional customer service, often offering same-day support.
Arment also emphasized MCG's dedication to the communities it serves through event participation and support, sharing “We don’t just work here, we live here, too. We work hard to support the communities in which we reside, from sponsoring community events and lending a hand wherever we can - we want our communities to know we care.”
All of Protech’s services are available to both residential and commercial customers, with no required subscriptions and local data storage offered for enhanced security and privacy. Learn more about these MCG’s new service offerings and how they could benefit your home or business by visiting mcgprotech.com.
Chamber Ambassadors (from left to right):
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