Description
Cashiers’ responsibilities include greeting customers in a friendly manner, answering their questions, performing cash register functions, assisting with general store upkeep and occasionally assist with bookwork.
Key Responsibilities
- Greet customers in a friendly manner and invite into cashier lane
- Perform cash register functions proficiently
- Direct customers to merchandise location or use radio to request additional help as needed
- Answer customers’ in-person or telephone questions within established guidelines
- Suggest add-on merchandise
- Lift heavy/awkward items
- Handle customer complaints in a professional and courteous manner
- Practice and maintain security measures
- Create friendly atmosphere and good lasting impression
- Assist customers with returns/exchanges and fill out defective slips and prepare defectives for credit
- Process and follow up on customer special orders
- Communicate out-of-stocks using hot sheet/new item requests
- Assist with stocking, receiving, pricing, and tagging merchandise
- Stock shelves, front face, and keep merchandise on the shelves and display racks neat and tidy
- Assist with store cleaning including sweeping, vacuuming, dusting the foyer, dusting shelves and merchandise, and cleaning the counters, restrooms, and popcorn machine
- Keep checkout area in neat, presentable appearance
- Fill out and process rainchecks
- Handle customer farm plan charges
- Other duties requested by management may include, but are not limited to deliver carry-outs, cut keys for customers, and make popcorn
