Department Secretary - Operating Room - Grinnell

Description

 Responsibilities 

• Utilizes critical thinking and maintains responsibility for knowledge related to assigned area.

• Utilizes available technology to communicate with healthcare team members, physicians, physician office staff, patients, families and visitors.

• Demonstrates appropriate skills to complete scheduling and other duties in a timely manner.

• Assembles patient charts and monitors for H&Ps and test results and enters them in to EHR.

• Demonstrates an ability to be organized and sets appropriate priorities for departmental efficiency.

• Communicates additions, changes or concerns related to the surgical schedule.

• Answers phones promptly and courteously. Takes accurate messages and delivers promptly to the appropriate person.

• Processes patient care information and maintains records, i.e. patient charges, daily records, patient care records, and department files.

• Accountable for relaying patient care information and incoming messages to appropriate personnel in a timely manner.

• Consistently delivers high quality work product in accordance with established policies and procedures.

• Demonstrates initiative to improve quality and patient experience by striving to exceed customer expectations.

• Balances team and individual responsibilities; is open and objective to other’s views; gives and welcomes feedback; contributes to positive team goals; and puts the success of the team above own interests.

• Demonstrates the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.

• Inventories, orders, stores and maintains office supplies.