As the initial contact to the department/clinic, uses personal skills to quickly build a positive relationship with persons served. Creates a welcoming environment for persons served. Demonstrates the ability to effectively manage details by accurately completing registration, verifying payer coverage, processing orders/referrals, maintaining medical records and completing billing procedures. Effectively manages positive relationships with referral sources and other members of the team. Positive impact on patient flow and processes to streamline access to care for patients.
Education:
• High school graduate or equivalent.
• Must read, write, speak and comprehend English.
• Must be able to communicate effectively (written and orally) with people of diverse professional, educational and lifestyle backgrounds.
Experience:
• Must have working knowledge of Microsoft products and Outlook. Must be flexible to learn additional IT applications as assigned.
• Two years billing/financial counselor experience or health care related experience preferred.
License(s)/Certification(s):
• Valid driver’s license when driving any vehicle for work-related reasons.